Standard owner
AIR APAC Pte. Ltd. (UEN 202600913G)
AIRS-J/1 · Governance
A board of one is not independence.
The governance provisions of AIRS-J/1 are normative and constrain AIR APAC, not the candidate. The complete rubric is public and versioned; the review board is constituted before any certification may be issued; adverse findings are published, not managed.
Independence rules
Eight provisions, quoted from the Standard.
Section 4 of AIRS-J/1, verbatim. These are commitments the organisation is bound by, not aspirations.
These provisions are normative. They constrain AIR APAC, not the candidate.
4.1 Published rubric. The complete rubric is public and versioned. AIR APAC applies no undisclosed criterion, weighting, adjustment or override. Any criterion not in this document does not exist.
4.2 External review. The rubric is reviewed by an external review board (Section 17) before each major version. Reviewers are named. Dissenting reviewer opinions are published alongside the version.
4.3 Separation of training from certification. Certification outcomes are not contingent on the purchase of any AIR APAC or partner training product. A candidate may present for assessment without prior training. Preparation materials confer no scoring advantage beyond the competence they build.
4.4 No outcome-contingent fees. No assessor, delivery partner, trainer or licensee may be compensated on a basis that varies with candidate outcomes. Fee structures for delivery partners are published.
4.5 No customer-authored criteria. Delivery partners and licensed trainers may not vary, extend, reweight or supplement the dimensions, anchors, thresholds or decision rules in this Standard. Contextual localisation of scenario content is permitted under Section 8.5; localisation of criteria is not.
4.6 Assessor independence. No individual may act as sole assessor for a candidate they have personally trained within the preceding twelve months, nor for a candidate within their own reporting line, nor where they hold a financial interest in the outcome. Assessors declare conflicts before each assessment; declarations are retained.
4.7 Public register. Every valid certification is recorded in a verifiable register (Section 14).
4.8 Adverse findings are published. Where reliability, fairness or validity monitoring produces a result that weakens a claim in this Standard, AIR APAC publishes it in the next release cycle and amends the affected claim. Suppression of an adverse finding is a governance failure, not a commercial decision.
Board composition
Seat status, stated plainly.
Filled
External academic reviewer
Prof. Mudiarasan Kuppusamy, Curtin University Malaysia
Review board
Minimum five members, external majority, at least one psychometrician, one practising senior operator outside AIR APAC's customer base, one member from beyond Singapore and Malaysia.
Appeals reviewer
An authorised assessor not involved in the original decision or delivery. The role activates with assessor authorisation under section 11.6.
| Role | Holder |
|---|---|
| Standard owner | AIR APAC Pte. Ltd. (UEN 202600913G) |
| External academic reviewer | Prof. Mudiarasan Kuppusamy, Curtin University Malaysia |
| Review board | To be constituted before v1.0. Minimum five members, external majority, including at least one psychometrician, one practising senior operator outside AIR APAC's customer base, and one member from a market other than Singapore and Malaysia. |
| Appeals reviewer | Authorised assessor under §11.6 who was not involved in the original decision or delivery |
17.1 A board of one is not independence. Section 4.2 is not satisfied until the board is constituted, and no certification may be issued before it is.
Terms of service, honorarium posture, and the conflict register will be published when the board is constituted. AIR APAC does not state them in advance of that constitution. Quoted from section 17 and section 17.1.
Appeals and complaints
Due process is written down, in advance.
Appeal
A candidate may appeal a certification-status decision, an accommodation decision, or a suspension within 30 days. Reviewed by an authorised appeals reviewer who was not involved in the original decision or delivery. Outcome and reasoning in writing. Free for the first instance.
Complaints
Distinct from an appeal: service quality, conduct, a delivery partner, an approved instrument, AIR APAC, or a certified person. A published complaints procedure covers intake, acknowledgement, independent investigation, response times, escalation and aggregate reporting.
Adverse findings are published
Where reliability, fairness or validity monitoring produces a result that weakens a claim in the Standard, AIR APAC publishes it in the next release cycle and amends the affected claim. Suppression of an adverse finding is a governance failure, not a commercial decision.
Open call
Nominations for the review board.
Nothing else in the programme proceeds until the board exists. The board needs, at minimum, a psychometrician, a practising senior operator outside AIR APAC's customer base, and a member from a market other than Singapore and Malaysia. Reviewers are named, and dissenting reviewer opinions are published alongside each version.